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Thursday, February 9, 2012

BMXAA7942E - This template is being modified by another user

Problem(Abstract)

The BMXAA7942E error message occurs when attempting to click on the "Modify Existing Template" in Start Center in Maximo 7.5

Symptom

The BMXAA7942E error occurs when clicking on the "Modify Existing Template" in Start Center.

Cause

The BMXAA7942E error occurs when someone attempted to modify a Start Center Template, but failed to cancel or save the modification.
User A logs into Maximo, clicks on Modify Existing Template and as soon as he picks a template from the list, the 'Modifying a Template' flag is on. At this stage, only the "Save Template", "Delete Template" and "Cancel Changes" icons will display at the top of the toolbar.
If User A navigates elsewhere or closes his browser without clicking any of these "Save Template" or "Cancel Changes" buttons.
When User B attempts to click on the "Modify Existing Template" next time for the same template, the "BMXAA7942E - This template is being modified by another user " error message will be displayed.

Diagnosing the problem

In the database, the groupname in the SCConfig table for that template is changed to null.

Resolving the problem

To fix this, simply find the templateid that gets this error, then insert the correct value for the groupname for that template and the problem will be fixed.
For example, do a query in the database as follows.
select groupname from scconfig where sctemplateid=5
or
select * from scconfig where groupname is null
If the groupname is null, give it a value and you should be able to proceed with modifying the Start Center template again.

IBM Support 

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